Privacy Policy

Scope: geography and topic

This website and our services are directed at users in the United Kingdom (Great Britain). We sell food supplements (dietary supplements) only. Our products are not medicines. We do not make medical claims, guarantee results, or target sensitive health conditions in our content or advertising. Our site and any associated advertising comply with applicable policies, including Google Ads policies for health-related content and dietary supplements.

1. Data controller

The data controller is Gryxonarvul. Address: 251 Ilkeston Rd, Lenton, Nottingham NG7 3FX, Great Britain. Contact: info@gryxonarvul.world, contact@gryxonarvul.world, support@gryxonarvul.world, help@gryxonarvul.world (as displayed on the website).

2. Personal data we collect

We may collect: name, email address, phone number, delivery address, and any message you send via our contact or order forms. We also collect technical data such as IP address and cookie identifiers when you use our site, as described in our Cookie Policy.

3. Purposes and legal basis (GDPR)

We process your data to: fulfil orders and respond to enquiries (contract); send order confirmations and necessary communications (contract); improve our website and services (legitimate interest or consent where required); comply with legal obligations. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

4. Retention

Order and contact data are kept for as long as necessary to fulfil the contract and for legal and accounting requirements (typically up to 6 years where required by law). Marketing data is kept until you withdraw consent or object. Cookie and analytics data retention is set out in our Cookie Policy.

5. Your rights (GDPR)

You have the right to: access your data; rectify inaccurate data; erase data in certain cases; restrict processing; data portability where applicable; object to processing based on legitimate interest or for direct marketing; withdraw consent; lodge a complaint with a supervisory authority (e.g. the ICO in the UK). To exercise these rights, contact us using the details above.

6. Sharing and transfers

We may share data with service providers (e.g. hosting, payment, delivery) only to the extent necessary. We do not sell your data. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place.

7. Security

We use technical and organisational measures to protect your data (e.g. HTTPS, access controls, secure storage). No method of transmission over the internet is 100% secure; we strive to protect your data in line with the risk.

8. Changes

We may update this policy. The “Last updated” date will be revised. We encourage you to review this page periodically.